Welcome to Cricket Gear Supply (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.cricketgearsupply.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for cricket enthusiasts, players, and teams seeking premium cricket equipment and performance wear. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, product designs, and images, is the property of Cricket Gear Supply or our suppliers (including Adidas and other featured brands) and is protected by international copyright laws. Unauthorized use is strictly prohibited.

Note: Product names, descriptions, and images are used for identification purposes only. All trademarks remain property of their respective owners.

2. Products and Services

2.1 Product Descriptions

We specialize in:

  • Premium cricket equipment (bats, gloves, pads, etc.)
  • Performance cricket clothing (Adidas and other leading brands)
  • Cricket accessories and care products

We make every effort to display products accurately, but colors may vary slightly due to monitor settings. Product specifications are subject to change without notice.

2.2 Product Availability

All products are subject to availability. During peak cricket seasons, some items may be backordered. We reserve the right to limit quantities and refuse service.

2.3 Discounted Items

Selected Adidas products (marked “50% Off” or similar) are final sale unless defective. Please review sizes and descriptions carefully before purchasing discounted items.

3. Orders and Payments

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You will receive an order confirmation email with details. We reserve the right to cancel any order for reasons including but not limited to:

  • Pricing errors
  • Suspected fraudulent activity
  • Shipping restrictions to your location

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store credit card information on our servers.

3.3 Pricing and Taxes

All prices are in USD. International customers may be responsible for customs duties, taxes, or fees imposed by their country. These charges are not included in our prices or shipping costs.

4. Shipping and Delivery

4.1 Shipping Options

Option Carrier Cost Delivery Time Features
Standard Shipping DHL or FedEx $12.95 USD 10-15 business days after shipping Full tracking, faster processing
Free Shipping EMS Free (orders over $50) 15-25 business days after shipping Basic tracking

4.2 Shipping Restrictions

We cannot ship to certain restricted areas in Asia or other locations deemed high-risk by our carriers. If your location is restricted, we will notify you and cancel the order with a full refund.

4.3 Delivery Issues

You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses, customs clearance, or carrier issues beyond our control.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

  • In original condition with tags attached
  • Unused and unwashed (clothing)
  • In original packaging with all accessories

5.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Opened bat care products
  • Used bowling machine accessories
  • Personalized/custom equipment

5.3 Return Process

  1. Email [email protected] within 15 days to request a return authorization
  2. Ship items to: 4423 Lilac Avenue, Savannah, US 31404 with the provided return number
  3. Allow 3-5 business days for processing after we receive your return

Customers are responsible for return shipping costs unless the return is due to our error. Original shipping fees are non-refundable.

5.4 Refunds

Refunds will be issued to the original payment method within 5-10 business days after we process your return. For damaged/defective items, contact us within 48 hours of delivery with photos.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.

6.2 Prohibited Activities

You agree not to:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to scrape content or place orders
  • Make false or fraudulent orders

7. Limitation of Liability

Cricket Gear Supply shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our website
  • Any products purchased through our site
  • Unauthorized access to or alteration of your transmissions

Our maximum liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

8. Governing Law

These Terms shall be governed by the laws of the State of Georgia, USA, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Chatham County, Georgia.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified Terms.

10. Contact Information

For questions about these Terms or any other concerns:

Cricket Gear Supply
4423 Lilac Avenue
Savannah, US 31404
Email: [email protected]